WHAT WE BELIEVE
The Star Entertainment Group is an ASX-listed company and is one of Australia’s leading integrated resort companies owning and operating The Star Sydney, The Star Gold Coast, The Star Brisbane and Treasury Brisbane Hotel. The Star Entertainment Group also manages the Gold Coast Convention and Exhibition Centre on behalf of the Queensland Government.
WHO WE ARE
We are committed to optimising our properties, supporting the communities in which we operate, and capitalising on the opportunities presented by our world-class locations. The Star Entertainment Group currently has over 60 restaurants and bars, seven hotels, and a workforce of approximately 8,000 team members across the Group.
In addition to its current operations, The Star Entertainment Group is making significant investments as part of their multi-billion-dollar transformational projects across New South Wales and Queensland. With projects including Queen’s Wharf Brisbane, and The Star Gold Coast Masterplan well underway, The Star Entertainment Group is set to add additional hotels, over 50 more restaurants and bars, as well as thousands of additional team members to it operations across Australia.
Our Vision: Our North Star
Our aim is to deliver sustainable outcomes for our guests, our team members, the communities in which we exist and our shareholders, by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to Create fun at trusted destinations.
OUR VALUES
Lead with Integrity
We are honest and ethical. We speak up and follow through to make sure the right thing is being done.
Build memorable connections
Relationships and fun are at the heart of who we are. We work together to create the best experience for anyone.
Own It
Every person plays a unique role in making The Star shine. We take responsibility and help each other grow.
Take good care
The wellbeing and safety of our team, guests and communities is deeply important to us.
OUR PRINCIPLES
LIVE OUR VALUES
RESPECT THE DIGNITY OF ALL
NEVER EXPLOIT vulnerability
TAKE ACTIONS THAT BUILD TRUST
SUSTAINABILITY
At The Star, we believe in a bright and sustainable future for our people, guests, and cities. Our Sustainability Strategy “Responsible Business, Sustainable Destinations” focusses on the most important ways we can make a difference under the three pillars of responsibility, environment and people. Learn about some of our key initiatives, below.
Safer Gambling
Gambling is an enjoyable leisure and entertainment activity. However, some people can develop an unhealthy relationship with gambling and find it difficult to gamble safely and control their time and spending. Minimising gambling related harm is a key focus for The Star Entertainment Group. We work actively with stakeholders and our regulators to minimise harm to guests and the broader community.
Soap Aid
As part of The Star’s partnership with Soap Aid’s Hotel to Hands Program, housekeeping teams across our properties have actively participated in collecting and contributing 5,329kg of soap. These bars of soap are re-molded, recycled and supplied to communities in need across the world, including remote and regional Indigenous communities in Australia.
Recycling and Repurposing Textiles
The Star is a foundation partner of two textile waste start-ups – Worn Up and BlockTexx. Through these partnerships, old uniforms, linen and towels are repurposed into new resources for manufacturing, construction, agriculture, infrastructure and flexible fabrics. As part of our circular approach, The Star is exploring viable solutions to repurpose and reuse our own textile waste internally.
Read about our sustainability strategy on the Sustainability section of our website, or view our latest Sustainability Report.
